- 1、本文档共47页,可阅读全部内容。
- 2、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
- 3、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
查看更多
3 Enquiries and Replies dg
Unit 3Enquiries and Replies 1.Introduction An inquiry is a request for information. As a routine part of their jobs, buyers must often write letters to request brochures, samples, prices, or other information that will help them decide whether to buy a particular product. In a General Enquiry(一般询价), a businessman states clearly all the information he needs---- general information, a catalogue, or price list, a sample or sample book, etc. In a Specific Enquiry(具体询价), he points out what product(s) he wants. He may ask for a catalogue, a price list, sample, etc., or ask for an offer. 2. Writing Principles of Enquiry Letters In order to receive the information you want as quickly as possible, you should make certain that your request is reasonable, specific, brief, and polite. Your first step is to define exactly what it is that you need or want to know. Then you must provide the necessary details that your reader will need in order to answer your questions completely. (1)To tell where you learned the company and its products. (2) To describe your specific needs but with no promise of booking the proposed products. (3) To stress the importance of your needed information and try to flatter your receiver for getting more information. (4) In any queries, ask the reader to give you a definite reply. (5) If an unfamiliar reader, try to personalize your letter like the one between friends. (6) Use courtesy words. 3. Writing Principles of Responding Letters Any business should be happy to respond to a direct inquiry. The writer is a potential customer, and his or her questions should be answered promptly, completely, and courteously. (1) If you can meet all the requirements of the buyer, let him know ASAP. (2) If you can only meet part of the requirements, tell him first what you can do for him and then explain why you fail do. (3) If you can not meet any of the requirements, first, express your thanks for the inquiry and then your regret. (4) Try your best to please your po
您可能关注的文档
- 2014年初三unit13及练习.doc
- 2014年河南中考英语题.doc
- 2014综合英语练习.doc
- 2014秋九年级英语unit6SectionB1.ppt
- 2014高考英语单项选择冲刺满分训练7.doc
- 2014高考英语阅读理解答案解析二.doc
- 2014黄龙七年级英语下期中考试试卷 2huanglong 2.doc
- 2015届中考二模考试英语试卷.doc
- 2015山西特岗教师招聘考试初中英语复习资料:形容词考点讲解二.doc
- 2015教师招聘英语必考考点.doc
- 2024年薄涂型地坪漆项目资金筹措计划书代可行性研究报告.docx
- 2024年环保特种电线电缆项目资金筹措计划书代可行性研究报告.docx
- 2024年射灯项目资金申请报告代可行性研究报告.docx
- 2024年保健食品项目资金需求报告代可行性研究报告.docx
- 2024年喂料机项目资金筹措计划书代可行性研究报告.docx
- 2023年发热芯资金筹措计划书.docx
- 2024年剧装道具,相关工艺美术品项目资金需求报告代可行性研究报告.docx
- 2024年黑金属:铁矿项目资金申请报告.docx
- 2024年PA46项目资金筹措计划书代可行性研究报告.docx
- 2024年防护玻璃项目投资申请报告代可行性研究报告.docx
文档评论(0)