物业公司客服部主管的岗位职责.doc

物业公司客服部主管的岗位职责 物业公司客服部主管的岗位职责提要：对本部门员工进行培训和考核，不断提高员工的业务水平和服务质量；协调本部门与各部门的关系，合理调配人力和物力资源 更多资讯 物业公司客服部主管的岗位职责 1、贯彻执行公司制订的各项管理规章制度； 1、负责本部门的管理工作，制定部门月度、年度计划，并保证计划的实施； 2、以身作则，调动员工的积极性，保质、保量的完成各项工作； 3、热情接待业户，及时有效的处理各项投诉，并做好记录； 4、对本部门员工进行培训和考核，不断提高员工的业务水平和服务质量； 5、协调本部门与各部门的关系，合理调配人力和物力资源； 6、负责部门内各项不合格服务的纠正跟踪工作，不断促进物业管理与服务水平的提高； 7、负责制定本部门的各项管理制度、服务标准和操作规程，并检查落实； 8、及时掌握物业费收取情况，督促下属及时有效的完成物业费收取； 9、完成领导交办的其它工作任务。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students' unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment education, education service people, educating people. Traditional moral educati