五星级酒店薪酬管理问题及对策探析毕业论文.doc

精品文档 可编辑 山东财经大学燕山学院 本科毕业设计(论文) 五星级酒店薪酬管理问题及对策探析设计(论文)题目: 五星级酒店薪酬管理问题及对策探析 五星级酒店薪酬管理问题及对策探析 摘要 良好的薪酬管理体系可以在一定程度上对企业人力资源流动的方向进行引导。然而，近年来随着酒店业的不断发展，酒店业人力资源流失严重，面临着严重的人才危机，吸引和留住人才成为酒店业亟待解决的重要问题。因此，要不断地对酒店的薪酬管理进行改进和完善，提高酒店薪酬的激励性。本文为了研究五星级酒店的发展及薪酬管理现状，对其进行深入分析，在运用薪酬管理理论的基础上，结合员工薪酬实际情况，找出酒店薪酬管理中存在的主要问题并指出其产生的原因。在此基础上，针对酒店薪酬管理存在的问题提出相应的对策，同时为酒店薪酬管理对策的实施提出了相应的保障措施以最大限度的减少其在运作过程中产生的问题，提高酒店的运行效率。 关键词：五星级酒店；薪酬管理；激励 ABSTRACT A good compensation management system can guide the human resources flow direction in a certain extent. However, with the development of the hotel industry in recent years, the hotel industry have a serious loss of human resources, facing a serious crisis of talent, attracting and retaining talent has become an important issue to be solved in the hotel industry. Therefore, we must continue to improve and refine the compensation management of hotel and improve the incentive of hotel’s compensation In this paper, taking five-star hotel as the research object, with the development present situation and the compensation management of five-star hotel as a starting point, applying compensation management theory to analysis the compensation management situation of X hotel and combined with the results of the survey of employee’s compensation satisfaction, points out the main problems existing in the five-star hotel of compensation management and the causes of problems. On this basis, according to the existing compensation management problems puts forward the corresponding countermeasures. At the same time put forward the corresponding security measures for the implementation of the hotel compensation management strategy in order to minimize the problems occurring during operation of the process and improve the efficiency of the hotel. Keywords：Five-star?hotel; Compensation management; Encourage 目录 一、五星级酒店基本情况概述 1 (一)五星级酒店简介 1 (二)五星级酒店人力资源的结构构成及其特征 1 (三)五星级酒店员工管理层次划分及其特点 2 1.服务员操作层 2 2.督导层 2 3.部门经营管理层 2 4.总经理决策层 2 二、五星级酒店薪酬管理的现状分析