ZUCC USQ Quality Management(质量管理)第一次大作业：玩具直升飞机质量测评.doc

PAGE PAGE 11 Introduction 1.1 Authorisation Mr. Wu, CEO of the Huanqi Company, requested this report on 15 April 2012. 1.2Aim of the report The purpose of the report is to evaluate the quality of the toy helicopter and quality of conformance. It aims to suggest recommendations to minimise these problems 1.3Limatitation The Huanqi Company is seated in the Guangdong Province, so it is far away from here and there are no changes to 1.4 Scope of the report This report provides an evaluation of the quality of the toy helicopter, and it also refers to some problems about the toy helicopter. At last, the report also gives some recommendations to improve the major case issue. 2.0 The basic information of the toy helicopter The full name of the toy helicopter is 857(D) wireless R/C 3CH helicopter. From the name of the toy helicopter we can know that the toy helicopter will be control by the infrared ray. Nadler (2007, p.6) claims that ’for under $40 you will get a helicopter, its controller and a charger for the flying battery’. I brought this toy helicopter in a shop for 130 RMB. In my opinion, the price of the toy helicopter is a little dear and it is not worth this price. Since my friend spent 100 RMB to buy a same toy helicopter from the internet. The toy helicopter has two main parts: the helicopter and the transmitter. The transmitter is made of plastics and it needs 6 batteries to start. The toy helicopter is made of alloy rather than plastic and the toy helicopter is very exquisite which is composed of 53 kinds of elements. 3.0 Why choose the toy helicopter Though there are many kinds of toys can fly in the air, the requirement requires that the price of the toy had better not exceed $10 to $15. So some big flying toys can not be the target of the evaluation. The reason I chose this toy helicopter is that this toy is the cheapest flying toy in so many shops. The purpose of buying the toy helicopter is to evaluate the quality of the toy helicopter, so it is