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h e a l t h c a r e m a y 2 0 0 8
Mapping the market for
medical travel
The market is smaller than conventional wisdom suggests, and most of today’s medical
travelers seek high quality and faster service, not lower costs. However, the potential for growth
is significant.
Tilman Ehrbeck, Ceani Guevara, and Paul D. Mango
Article Medical travel has captured the world’s attention and imagination, but a new McKinsey
at a study suggests that the market isn’t as large as reported and that most medical travelers seek
glance high quality and faster service instead of lower costs.
McKinsey places the current market at 60,000 to 85,000 inpatients a year, but these
numbers could grow substantially if certain barriers, such as noncoverage from payors, were
removed. Payors and providers looking to benefit from this nascent market have a
substantial opportunity.
2
Introduction
The idea of traveling around the world for medical treatment has captured much
attention and imagination. As the debate on health care reform heats up in the
United States, few weeks go by without a story about an under- or uninsured patient
going to India or Thailand for heart surgery or hip replacement. Although medical
travelers have many motives, lower-cost procedures and discretionary cosmetic
operations represent only small segments. Most of these people seek the world’s most
advanced technology, better quality, or quicker access to medical care.
To create a rigorous and credible fact base about the nascent medical-travel market,
McKinsey studied more than 20 medical-travel destinations; analyzed primary
data on the number, type, and
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