机场雪灾危机处理（英汉对照）.doc

机场雪灾危机处理案例 Airport Snow Crisis Treatment Case 一、摘要 雪天民航运输一直是机场冬春季运行的重点和难点工作，部分机场曾发生由于降雪连续关闭多日的情况。本案例主要讲述了2010年4月?12日至14日期间，哈尔滨市遭遇50年一遇的特大暴雪，机场运行面临极大的困难。受降雪影响，哈尔滨机场于12日17：30分至21：30分、23：30分至14日7：30分两度关闭，232个航班取消，延误旅客一万余人。 I. SummaryCivil aviation transportation in the snow has been the important and difficult work for airport in winter and spring; some airports have occurred being closed up due to the snow for continuously several days. This case mainly about from April 12, 2010 to 14, Harbin hit the Blizzard not seen once in the last 50 years, airport operations faced great difficulties. Affected by the snow, Harbin Airport twice closed on the 12th 17:30 to 21:30 hours, 23:30 to 14th 7:30 pm, 232 flights canceled, delayed over ten thousand passengers.同时，由于哈尔滨机场航站楼建成时间较早（1997年投入使用），各类保障资源已处于饱和状态。面对诸多困难 Meanwhile, the Harbin airport terminal was built earlier (put into use in 1997), various types of support resources have been saturated. Face many difficulties, Harbin Airport used unconventional means to effectively deal with the snow disaster emergencies, in the shortest possible time to restore normal airport transportation, completed the protection task in special circumstances.本案例是特殊气象条件下（天降暴雪）的机场航班保障案例，重点介绍东北地区机场清冰雪和大面积航班延误的服务保障工作，对解决航班延误后引起一系列的突发问题的方法进行了探讨和研究。 This case is a airport flight indemnity case in special weather conditions (Blizzard), focusing on introducing the work of clearing snow, service and support of a large number of flights delay in Northeast China airport, discussing and studying the method to solve a series of unexpected problems caused by the flight delays. 二、案例描述 2. The Case Description2010年4月，黑龙江省却依然是冰雪未融。12日上午11时许，受高空冷涡地面气旋影响，哈尔滨开始降雪，下午逐渐转为大雪。12日17时，部分降雪融化后结冰。13日早上8时，路面一层薄冰被积雪覆盖，车辆行动缓慢，交通严重拥堵。 April 2010, Heilongjiang Provence is still not melting snow and ice. At 11 am on the 12th, affected by upper air cold vortex surface cyclone, Harbin began to snow, in the afternoon turning into Blizzard. At 17:00 on the 12th, some snow