全景酒店 英语最新版.doc

全景酒店英语 CHAPTER 1 The Front Office Department Unit 1 Making a Reservation客房预订 Part 1 Vocabulary词汇锦集 Receptionist 接待员 Gymnasium健身中心 sauna桑拿 bar酒吧 suite套房 discount折扣 spacious宽敞的 vacancy空房间 floor楼层 nightclub夜总会 lobby大厅 elevator电梯 Part 2 Important Phrases短语集锦 1 make a reservation预定 2 single room单人房 3 double room双人房（一张大床） 4 twin room双人房（两张单人床） 5 triple room三人房 6 standard suite标准套件 7 executive suite商务套间 8 presidential suite总统套房 9 deluxe room豪华客房 10 deluxe twin豪华双人房 11 buffet breakfast自助早餐 12 on foot步行 13 by taxi搭乘出租车 14 by train搭乘火车 15 by underground搭乘地铁 16 peak season / holiday season旺季 17 off-season淡季 18 shoulder season平季 19 waiting list等候名单 20 king size大床 21 hold the line（打电话时）不挂断 22 fully booked客满 23 make a cancellation取消预定 Part 3 Conversations 交流平台 Dialogue 1 Answering a Phone 接电话 A;Qiwanglou Hotel. May I help you? 接待员：绮望楼酒店，我能为您做些什么? B;Id like to book a double room with a private bath for tomorrow. 大卫：我想知道明天是否有带独立浴室的双人间？ A:Would you hold the line, please? 接待员：请别挂电话，好吗？ Ill check our vacancies for tomorrow. 我马上为您查一下。 We have some available,Five hundred yuan per night. 我们明天正好有一些双人间，每晚500元。 B:Thats fine. Please hold it for me.This is David and my number is 大卫：行，我预定了。我叫大卫，电话号码是 A:We will ready for you. Thanks for calling us.Bye! 接待员：我会为您准备好房间的。谢谢您的来见，再见。 B:Good-bye! 大卫：再见！ Dialogue 2 Answering Detailed Questions 回答具体问题 A:Room Reservation. May I help you? 接待员：订房中心，请问您需要什么？ B:Id like to book a double room for Tuesday next week. 莎拉：我想订一间双人房，下周二晚上入住。 A:A double room for Tuesday, September 12th,with a front view or a rear view? 接待员：下周二一个双人房，也就是九月十二日，您要前景还是后景的？ B:A front view please. Whats the rate, please? 莎拉：前景的把。请问房费多少钱？ A:Two hundred RMB per night. 接待员：每晚200元。 B:What services come with that? 莎拉：都有什么服务呢？ A:That comes with a breakfast and a morning newspaper. 接待员：包括一顿自助早餐和一份报纸。 B:That sounds good. Ill take it. 莎拉：听起来还不错，那我定了吧。 Part 4 Useful Expressions 情景万能用句 What rooms do you prefer? 您想要定哪种房间？ Would a triple room do? 三人间可以吗？ 5. Id like to reserve a