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LilyZhangBusinessWritingCommunication
Whatisfoundationofefficientcommunication？Trust
To:LilyFrom:CheriSubject:DocumentationDearColleagues,Althoughverballyapprovedcanhelptosavethetime,itisnotthebestwayofrunningbusinessinourdivision.Onceagainwehaveanongoingdisagreementaboutabudgetexpensesbecausesomeonegaveapprovalverballyratherthanwriting.Asaresult,thisissueshouldnothappenanymore.Iwantallmanagerstomakersuretheygetdecisioninwritingtopreventthiskindofmishapinthefuture.Let’usnothaveanotherdisputeoverwhatsomeonemayormaynothavesaid.Putitinwriting!CheriWhatisagoodemail?
Believeitornot!Thereare“7sins”inthisemail
NoCC.SubjectisunclearWrittenintheheatofemotionThe“issue”,whichissue?Trynottousethe“!”intheemailTheendisnotniceandopen“Cheri”?
Howdoweimproveanemail?To:MarketingofficeCC:GM,FinancialcontrollerFrom:LilySubject:GuidelinesforimprovingdocumentationDearColleagues,AfterdiscussingwithFinancialcontroller,Iamaskingyourhelptoimprovewrittendocumentsofourdivisionactivities.Forthesmoothoperationofourdivision,andforyourownprotection,keepwrittenfilecopiesofallimportantdecisionsandactionstakenbyyouandyourstaff.Theformofdocumentationmayvarydependingonthecircumstances.Formostoccasions,atypedandsignedletterorreportisappropriate.Insomecases,ahandwrittennotewillbeacceptable,provideditislegibleanddated.Ifyouhaveanysuggestionsthatwouldhelptostreamlinetheprocess,pleaseletmeknow.Iappreciateyourhelpto“getitinwriting.”RegardsLilyZhangAdministrationoffice
Businessemail’s6parts
Part1:SubjectLinePart2:GreetingPart3:PurposePart4:DetailsPart5:FutureActions(IfApplicable)Part6:Closing(Signature)
Brief+InformativeSubjectLine:
PleaseDon’tSmokeCigaretteAnyTimeintheCafeteriaTravelupdatedTrainingSeminarDecember3
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