国际人才英语教程 高级 课件 Unit 7 How well did this exhibition perform.pptx

国际人才英语教程 高级 课件 Unit 7 How well did this exhibition perform.pptx

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Howwelldidthisexhibitionperform?

CaseBriefingGECExpoheldaninternationalceramicsexhibition.Thiscaptivatingeventshowcasedawidearrayofexquisiteceramicartworksandattractedvisitorsfromallaroundtheworld,offeringaplatformforculturalexchange.Inlightoftheinitialfeedbackreceivedfromdomesticandinternationalvisitors,GECExpohasrecognizedtheneedtoconductathoroughreviewofthisexhibition.Inthiscase,MonicaasksLiuYangtomakeaneventsatisfactionsurveytogatherinsightsthatcouldhelpimprovethehostingofhigh-qualityinternationalexhibitionsinthefuture.SupposeyouareLiuYang.Youwouldlikelyneedto:?designaquestionnairetocollectfeedback?proposepracticalandeffectivesolutions

AudioclipHereisanaudioclippresentingthesceneofthecase.Intheaudio,MonicaisbriefingLiuYangontherequirementsandLiuYangistakingnotes.01-Case4-Casebriefing.mp3CaseBriefing

ListentotheaudioclipandcompleteLiuYang’snotes.BackgroundTheceramicsexhibitionended,andGECExponeedstoconductaneventsatisfactionsurvey.Task1:DesignaneventsatisfactionquestionnairetocollectfeedbackRequirementsCovervariousaspects:productquality,1)________,venue,etc.Makethequestionnairesimpleand2)___________________InitiatethesurveyassoonaspossibleTask2:Providea3)____________________RequirementsPresentareportwithaclearstructureProvideanin-depthanalysisoftheidentifiedissuesand4)_______________Propose5)_______________________________basedontheanalysisCaseBriefingservicequicktocompletewrittenreporttheirrootcausespracticalandeffectivesolutions

Workinpairsanddiscusswhatquestionsshouldbeincludedinthequestionnaire.Referenceanswer:Dependingonthespecificpurposeofthesurvey,aquestionnairecanincludethefollowingquestions:Customerserviceexperience,e.g.:Howhappyareyouwiththecustomersupport?Howwouldyoulike

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