成功策略【外文翻译】.doc

本科毕业论文（设计） 外 文 翻 译 原文： Strategies for Success High-performing revenue cycle hospitals excel for a variety of reasons. Two key reasons: high performance revenue cycle hospitals take a big-picture organizational approach while remaining keenly attuned to the particular needs and strengths of their institutions, rather than attempting to apply one-size-fits-all solutions. Although hospitals across the nation share many of the same challenges, the appropriate response to those challenges will vary based on the unique culture and circumstances of each organization. As noted in a recent Healthcare Financial Management Association (HFMA) special report, high-performing organizations elevate the importance of the revenue cycle, accelerate action to execute strategies to achieve goals, and target and master elements most crucial to their success rather than focusing on the same elements as other hospitals. Still, high-performing organizations do share some common traits, as outlined in the HFMA’s special report, “Strategies for a High Performance Revenue Cycle,” which is based on research involved with the Patient Friendly Billing Project. Researchers identified six key areas in which high-performers excel: people, processes, technology, metrics, communication, and culture. Strategies and best practices in the key areas of people, processes, and technology are outlined in the first part of this series ( see Health care Registration , October 2010, vol. 20, no. 1). In this issue, we highlight best practices identified by researchers in the areas of metrics, communication, and culture.It is important to note, however, that an element critical to success shared by high-performing organizations is a high-level commitment to high performance revenue cycle management. This commitment begins with top executives, finance and otherwise, and is shared by employees at all levels and in all areas throughout the organization. This high level commitment fuels best practices in the six