MARS VS VENUS文档.ppt

MARS VS VENUS WORKPLACE COMMUNICATION Presented by ISMA SUHAILA ISMAIL 20 July 2006 INTRODUCTION 30% of employee downtime is due to relationship and communication problems with co-workers and supervisors Chief problem - how to work effectively with bosses, peers, and subordinates of the opposite sex People must communicate well and understand one another clearly in order to reduce or eliminate the kinds of distractions and conflicts Among the high values that people place on their jobs today is employment satisfaction They make every effort to choose to work where they are both prospering and happy The dominant culture of work is Martian. The influx of women into the workplace is still a relatively recent phenomenon. Since the work culture is Martian, Martians tend to think that Venusians need to learn Martian customs. But, wise Martians who are interested in learning leadership skills, would recognize that they can increase their personal effectiveness, the effectiveness of their team and company by learning the needs and communication styles of Venusians. How does a man define his sense of self? Through his actions & his ability to achieve results, at work and in the world In the workplace, they are always doing things to prove themselves and to develop their power and skills Martians value power, competency, efficiency, action, achievement, and accomplishment They experience fulfillment primarily from achieving results and doing an excellent job How does a woman define her sense of self? Through the quality of her work relationships In the workplace Venusians respect efficiency and achievement, but values like support, trust, and communication are more important They are more interested in quality of work relationships, personal expression, and mutual support, than on Mars They experience fulfillment by sharing, collaborating, and cooperating in the process of achieving greater success PROBLEM SOLVING ON MARS AND VENUS Men & women solve prob