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July 2020
Perspective
EXPERT INSIGHTS ON A TIMELY POLICY ISSUE
JARED MONDSCHEIN, SHANNON PRIER, AARON CLARK-GINSBERG, EDWARD PARKER
How Smart Cities Could Improve
Open Data Portals to Empower
Local Residents and Businesses
A Case Study of the City of Los Angeles and COVID-19
he global trend toward urbanization, combined with innovations in
information and communications technologies (ICTs), has resulted in
movements toward revolutionizing local governments through digital
Ttransformations of communities to become “smart cities” (Silva et al., 2018).
These smart cities typically seek to connect the physical infrastructure of the city
to a broader virtual infrastructure that enables the collection, integration, analysis,
and utility of detailed operational data to improve local decisionmaking (Harrison
et al., 2010). Smart city initiatives have involved a wide array of projects, includ-
ing those focused on mobility, water management, and electricity delivery (Appio,
Lima, and Paroutis, 2019).
As these developments progress, both urban planners and city leaders have
sought to facilitate the inclusion of local community members (Albino, Berardi,
and Dangelico, 2015). By providing local citizens with access to public information,
C O R P O R A T I O N
(Anderson et al., 2020; Cheng et al., 2020). Although LA city’s residents and workers have been heavily affected by
government sources regularly release data for public con- COVID-19, with 40,000 cases and 2,000 deaths reported
sumption via press releases and news conferences,1 the LA as o
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