GreenBPIIntroduction_dell绿带项目介绍.pptx

Business Process Improvement(BPI)? Dell Computer Corporation ALL RIGHTS RESERVEDCourse PurposeThe purpose of this course is to provide you with the skills and support (program infrastructure, web) needed to successfully practice business process improvement under the Dell BPI model.? Dell Computer Corporation ALL RIGHTS RESERVEDCourse ObjectivesUpon completion of this course, participants will be able to:Describe the BPI program structureApply the BPI problem solving modelSelect and use appropriate tools for your BPI projectPlan your BPI projectPrepare to apply specific tools in your day to day activities? Dell Computer Corporation ALL RIGHTS RESERVEDIntroductory ExerciseIntroduce yourself to the others at your table.Then prepare answers to the following questions:What is the goal of process improvement?What is variation and why do we care?What would be some key elements for a problem solving process?? Dell Computer Corporation ALL RIGHTS RESERVEDAgendaIntroductionDefine Measure AnalyzeImproveControlReportWrap up and Project Consulting ? Dell Computer Corporation ALL RIGHTS RESERVEDTable of Contents PageModule 1 – Introduction 1Module 2 – Define 58Module 3 – Measure 103Module 4 – Analyze 142Module 5 – Improve 247Module 6 – Control 277Module 7 – Report 290? Dell Computer Corporation ALL RIGHTS RESERVEDBPI IntroductionDefine(Plan Project)Report(Document & leverageoutcomes)Measure(Collect data & ideas)BPI Problem Solving ModelControl(Maintain critical factorsat required level)Analyze(Identify critical factors)Improve(Critical factors to Improve or eliminate)? Dell Computer Corporation ALL RIGHTS RESERVEDModule ObjectivesUpon completion of this module, participants will be able to:Define BPI Program structureDiscuss Dell’s motivation for applying BPIDescribe roles and responsibilities under the Dell BPI modelDefine the problem statement for your BPI project? Dell Computer Corporation ALL RIGHTS RESERVEDTopics Covered in This ModuleWhat is BPI