网络消费者权益保护外文翻译.doc

On protection for consumer rights and interest in online shopping Abstract:? More and more people start to go shopping through internet ,with the growth of shopping on internet platform, along with the change in habits and customs. However, the complaint on online shopping also have substantial increased.??As subject of online shopping,the rights and interests of netizens were concerned. This article discusses some of the nine consumer rights to explore the condition of consumer rights and interest in online shopping protection. Keywords:? protection for consumer rights and interest right to know claims Superintendence The market research report to network shopping in China on 2009 announced by CNNIC said that the amount of online shopping consumer in China had came up to 87.88 million by June , 2009, which had increase 24.59 million，with an annual growth rate of 7.7 percent. The professor indicate that, “as the growth of shopping on internet platform, along with the change in habits and customs, more and more people start to go shopping through internet. However, the complaint on online shopping also have substantial increased. A complaint date published by Chinese Consumer Association displayed that, online shopping were the leading consumer complaint last year.” [1] As a subject of online shopping,the rights and interests of netizens were concerned. This article discusses about some of the nine consumer rights to explore the condition of consumer rights and interest in online shopping protection. 1.right to know In the traditional shopping environment, the realization of consumer right to know mailly through two ways, one is operator fulfill the inform obligation, the other is consumer consult and understand the reality of the goods or services initiative. Due to the fact that consumer order goods via the web, thus ,they can’t have the opportunity to check goods on the spot,or more to ask about the vendor, so, if the operator does not provide true complet