客服行业英语简历.docVIP

客服行业英语简历 客服行业英语简历模板 导语：对一个人的求职起着很大的作用，一份简历的美观度，整洁度等会影响到用人单位对其的'的第一印象，那么如何能写好简历呢?今天就为大家了几篇客服行业英语，欢迎参考阅读! 1234, West 67 Street, Carlisle, MA 01741, (123)-456 7890. Seeking a position in Customer Service where my extensive experience will be further developed and utilised. Cambridge Telemunications, Cambridge, MA 1999 - Present Customer Service Manager Responsible for the supervision of a staff of twenty-eight people within the customer service department. Responsible for the recruitment and training of customer service representatives. Managed the needs/requirements of high revenue mercial aounts through extensive follow-up procedures. Suessful aount retention record of 98%. Performed market research surveys amongst client base to seek feedback on sales techniques, follow-up methods and quality of after sales service. Improving customer service based on client feedback through the development of new policies and procedures. Suessfully handled all public relations issues. Braintree Digital Inc., Boston, MA 1996 –-1999 Customer Service Representative Provided support to the sales team, ensuring all sales and service objectives were met. Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products. Worked with new customers in the development of new aounts and the implementation of new systems. Assisted in the development of new policies and procedures. Assisted in the training of new customer service representatives and associates. Performed market research surveys on customer needs and requirements. Prepared weekly sales reports for the sales team and sales management. Generated repeat business through suessful client follow-up. Boston College, Boston, MA 1994 - 1996 BS in Sales And Marketing Hollymount High School, Cambridge, MA 1989 - 1994 High School Diploma