组织行为学课件第八章.ppt

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Chapter8

FoundationsofGroupBehaviorⅠ.Whataregroupsandhowtheyareclassified?1.Definedastwoormoreindividuals,interactingandinterdependent,cometogethertoachieveparticularobjectives.2.Groupscanbeclassifiedas:1)formalandinformalones.2)command,task,interestorfriendshipgroups.

a.formalgroups–thosedefinedbytheorganization’sstructurewithdesignatedtasksb.informalgroups–alliancesnaturallyformedtosatisfytheneedforsocialcontact.Commandandtaskgroupsareformalgroups.Interestorfriendshipgroupsareinformalgroups.

Ⅱ.Stagesofgroupdevelopment1.Thefive-stagemodel1)Theformingstage2)Thestormingstage3)Thenormingstage4)Theperformingstage5)Theadjourningstage

Somepointstobeobserved:1)Whatmakesagroupeffectiveisverycomplex.2)Undersomeconditions,highlevelofconflictareconclusivetohighgroupperformance.3)Groupsdonotalwaysproceedfromonestagetothenext.4)Sometimesseveralstagesgoonsimultaneously,aswhengroupsarestormingandperforming.5)Groupsevenoccasionallyregresstopreviousstages.

2.GroupdevelopmentmodelfortemporarygroupswithdeadlinesrefertoExhibit8-3.Ⅲ.Factorsaffectinggroupsbehavior1.Externalconditions(organizationalfactors)1)Anorganization’soverallstrategy2)Resourcesallocationpolicy3)Formalstructure4)Organizationrules,norms,procedures,policiesandjobdescriptions.5)Theabandanceofresourced,suchasmoney,time,materialsetc.6)Thepersonnelselectioncriteria

7)Theperformanceandrewardsystem8)Organizationculture9)Physicalworksettings2.Internalconditions:(groupfactors)1)Groupmemberresources2)Personalitycharacteristics3)Groupstructurea.Formalle

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