- 1、本文档共12页,可阅读全部内容。
- 2、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
- 3、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
Chapter8
FoundationsofGroupBehaviorⅠ.Whataregroupsandhowtheyareclassified?1.Definedastwoormoreindividuals,interactingandinterdependent,cometogethertoachieveparticularobjectives.2.Groupscanbeclassifiedas:1)formalandinformalones.2)command,task,interestorfriendshipgroups.
a.formalgroups–thosedefinedbytheorganization’sstructurewithdesignatedtasksb.informalgroups–alliancesnaturallyformedtosatisfytheneedforsocialcontact.Commandandtaskgroupsareformalgroups.Interestorfriendshipgroupsareinformalgroups.
Ⅱ.Stagesofgroupdevelopment1.Thefive-stagemodel1)Theformingstage2)Thestormingstage3)Thenormingstage4)Theperformingstage5)Theadjourningstage
Somepointstobeobserved:1)Whatmakesagroupeffectiveisverycomplex.2)Undersomeconditions,highlevelofconflictareconclusivetohighgroupperformance.3)Groupsdonotalwaysproceedfromonestagetothenext.4)Sometimesseveralstagesgoonsimultaneously,aswhengroupsarestormingandperforming.5)Groupsevenoccasionallyregresstopreviousstages.
2.GroupdevelopmentmodelfortemporarygroupswithdeadlinesrefertoExhibit8-3.Ⅲ.Factorsaffectinggroupsbehavior1.Externalconditions(organizationalfactors)1)Anorganization’soverallstrategy2)Resourcesallocationpolicy3)Formalstructure4)Organizationrules,norms,procedures,policiesandjobdescriptions.5)Theabandanceofresourced,suchasmoney,time,materialsetc.6)Thepersonnelselectioncriteria
7)Theperformanceandrewardsystem8)Organizationculture9)Physicalworksettings2.Internalconditions:(groupfactors)1)Groupmemberresources2)Personalitycharacteristics3)Groupstructurea.Formalle
文档评论(0)