影响企业员工流失原因分析.[1].pdf

南京工业大学 2008 届毕业论文 题 目： 影响企业员工流失的员工流失与对策分析 学 院： 理学院 专 业： 人力资源管理 班级学号： A 姓 名： 沈飞 指导教师： 王晓芳 起讫时间： 2011 年 12 月 — 2012 年 3 月 1 影响企业员工流失的员工流失与对策分析 ——浅析酒店业人员流失现状及解决对策 摘要：自改革开放以来，酒店业得到了飞速发展，已成为推动我国国 民经济发展的重要力量之一。然而，酒店行业留不住员工的现象岌岌 可危，人员流失严重，给我国整个酒店业的发展带来了极为不利的影 响。高员工流失率已严重影响酒店企业的经营质量，它流失不仅是员 工技术和经验，甚至带走的是商业机密，导致了酒店企业竞争力降低， 宾客和员工忠诚度下降，从而阻碍我国酒店业的健康发展。本文从员 工高流失率的原因、对酒店的影响以及解决对策三个方面进行了阐述。 关键词：员工流失 对策分析 Effects of employee turnover organizational factors and countermeasure analysis Hotel staff erosion -- a brief discussion on the present situation and solution countermeasure Abstract ：since the reform and opening up, the hotel industry has been rapid development, has become China's national economy development the important strength of one. However, the hotel industry to keep employees phenomenon be placed in jeopardy, serious loss of staff, to our country the development of the hotel industry has brought very adverse effect. High staff turnover has seriously affected the hotel management quality of the enterprises, it is not only a technical staff and experience loss, even take away is a commercial secret, leading to the hotel enterprise competition ability is reduced, guests and staff loyalty decline, which hinder the healthy development of China's Hotel industry. This article from the high staff turnover rate causes, effects and Countermeasures of the hotel are described in three aspects. Key words：The staff turnover analysis 目录 2 一．当今酒店业人员流失的现状